The Information Advice and Support Service offers independent advice, information and guidance on issues relating to Special Educational Needs. The service is for parents of disabled children and young people (0-25) with Special Educational Needs and informs them about their rights and the rights of their child under Education Law. It also offers practical help and support with the following:

  • Helping parents understand the Education, Health and Social Care (EHC) planning/assessment process for Special Educational Needs.
  • Helping parents understand the Annual Review process.
  • Supporting parents to represent their views at meetings, via letters or forms.
  • Filling in forms and replying to letters if parents are unable to.
  • Requesting information on your child’s special educational needs.
  • Helping parents to understand the system for supporting your child’s special educational needs.
  • Where there are disagreements, The Independent Advice and Support Service can provide advice and help to get your views across.
  • Able to provide advice around SEN tribunals, but cannot act as a representative.

We cannot

  • Make decisions on your behalf
  • Tell you what to do and what choices to make
  • Attend meetings or visit schools without you

Full of Life also has an Independent Support Service (I.S.S) which offers specific support for parents of children under 5 who are requesting an Education, Health and Social Care Plans (E.H.C). This service will refer to the Independent Advice and Support Service (I.A.S.S) once a child reaches school age.

For more information about the I.A.S.S service, please contact Full of Life directly on 0208 962 9994 / [email protected]

The I.A.S.S. service operates Monday –Thursday 9am-4pm by appointment only.